Privacy statement for data collection:This Privacy Statement of Wolf Whiskers LLC outlines how your personally identifiable information and other personal data (your “user information”) will be collected, used, and shared in connection with your access to and/or use of the Wolf Whiskers’ Waitlist or raffle content, features, services, or other offerings that Wolf Whiskers may provide in connection therewith. This Privacy Statement also describes your choices and rights regarding the use, access and correction or deletion of your user information. Whenever you contact Wolf Whiskers, you consent to the use of your user information in accordance with this Privacy Statement. If you are located in the EU, you will also be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies. The Site is owned and operated by Wolf Whiskers.
Whenever you sign up on any waitlist, you must understand that your first name will publicly show and that is all. All other privacy data is only stored within the Waitwhile platform and/or stored internally and never shared in the cloud or shared to any entity beyond what is necessary for the purchase of your future shaving brush. Wolf Whiskers is not a marketing entity and never sells or gives away any data.....ever. That is my promise. Wolf Whiskers does not and never will collect or store your credit information. Payments are only accepted thru PayPal or Square and all data protections are provided internally within their platform.. Those Payment processors do, however, save your name and address information, but your credit card information is maintained safe within their platform.
No information other than your name, address, email and or phone number will ever be requested by Wolf Whiskers LLC.
Notice to EU Individuals: this Privacy Statement and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR.
RETURNS & REPLACEMENTSReturns are accepted within 7 days of the date you receive your order, i.e. your brush has been shown as delivered by USPS. Returned items must be in their original, unused condition and sent back at your expense unless it is due to my error. It is the responsibility of the customer to inspect your product for any unpleasing appearance and satisfaction of the color combination you requested. Please check that the knot does not incur any loose movement within the socket. Gently comb the knot with a wide tooth comb for loose hairs. It is expected and completely normal to have several so, don't panic. There are tens and tens of thousands of hair estimated between 70-90,000 just in a 24mm badger brush and more for larger knots. Also, inspect for any obvious defects in my craftsmanship or that the colors are acceptable to your eyes. Please know that if you apply water or shaving products or even clean your brush, you have decided to accept the quality of your brush handle. Please inspect your shaving brush before you do this.