What's next? "The Process"
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Step 1: I receive your request
I will process and assess your requested order and will contact you via the email you provided within 12 hours to iron out any details.
Step 2: Quote given
I will provide you an email quote.
Step 3: You confirm the quote as correct.
You will confirm the quote to be in order and correct and within your budget. I will only begin your shaving brush request once the quote is confirmed using an email response to my quote offered.
Step 4: I do my thing
It typically takes me less than 10 days to complete your brush from the day the quote is confirmed.
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Step 5: Pictures and Invoice.
Once I complete your brush, I will send you photos and send you an invoice using Paypal to the email you provided. ( don't need or want your Paypal email address.) Other payment arrangements may be made via special request.
Step 6: Payment made or rejected.
This is your opportunity to accept or reject the custom made shaving brush. I do appreciate an email letting me know your opinions about the brush. It gives me confidence that you will enjoy it. If rejected, I do my best to make things right. If payment is made, I know you have accepted the brush.
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Step 7: Setting and shipping.
I glue and set the knot to finish up the shaving brush and ship to the confirmed address on your Paypal account. If the address is not confirmed, requested to be shipped other than the confirmed address, or if the combined value is over $100, the shipment is sent using signature confirmation.
Step 8: Your inspection upon receipt.
As you know, pictures are much different than actually seeing things up close in a personal inspection. Once you receive your brush in the mail. if it does not meet your approval, contact me within 10 days and do not apply any shaving products, cleaning solutions, water, or anything at all to the brush. At that point arrangements will be made for a full refund.
It is perfectly ok for you to bookmark this page for future reference.
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